Welcome to the official retail store of ZAM ANK Enterprise LLP, a lifestyle brand forged in India. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before proceeding.
Shipping and Delivery

A. Service Areas

  • We offer domestic shipping across India and international shipping worldwide.
  • Free shipping is available throughout India.
  • International shipping incurs charges, which are calculated at checkout based on destination and order weight.

B. Order Processing & Delivery Timelines

  • Processing Time: 1–3 business days after order confirmation.
  • Estimated Delivery:
    India: 4–7 business days
    International: 7–14 business days (subject to customs and regional delays)
  • Tracking : All shipped orders include a tracking number, shared via SMS/email upon dispatch

Your satisfaction is important to us. If you’re not happy with your purchase, here’s how returns and refunds work:

A. Return Eligibility:

  • Return request must be made within 7 days of receiving the product.
  • Item must be : Unused and unwashed, In its original packaging with all tags intact
  • Items not eligible for return: Customized or personalized items, Discounted/sale items, Gift cards or promotional vouchers

B. Damaged/Wrong Item:

  • Must be reported within 48 hours of delivery.
  • Provide photos of the damaged or incorrect item via email or WhatsApp.

C. Return Process:

  • Email us at turn@preciousstores.com with your order number and reason.
    Our team will guide you through the return process.
    Once the returned product is received and verified, we will notify you of the approval status.

D. Refunds

  • Refunds (if approved) will be processed within 7–10 business days to your original payment method.
  • International shipping fees and COD charges are non-refundable.
  • In cases of partial returns or offers, refund amounts may be adjusted accordingly.

We offer flexible and secure payment options for your convenience.

  • Accepted Payment Methods: Credit/Debit Cards (Visa, MasterCard, etc.)
    UPI & Net Banking (for Indian customers)
    Cash on Delivery (COD) – India only
  • Multi-Currency Support:
    Prices may be displayed in INR, USD, or other currencies, based on your location or selection.
  • Final billing will reflect the chosen currency, and currency conversion is handled securely via our payment gateway.
  • All prices include applicable taxes unless otherwise specified.

These Terms & Conditions are governed by Indian laws.
Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala, India.
We shall not be liable for delays or non-performance due to force majeure events such as natural calamities, regulatory restrictions, or system failures.

We value customer satisfaction and aim to resolve any issue efficiently.

  • Email: turn@preciousstores.com
  • Phone/WhatsApp: 00 91 751-0894255
  • Working Hours: Mon–Sat, 10:00 AM to 6:00 PM IST
  • Complaints will be acknowledged within 48 hours and resolved within 7 working days.
    Escalation Contact: ank@preciousstores.com

All content on this website—including text, images, design elements, and trademarks—is the intellectual property of PreciousStores and ZAM ANK Enterprise LLP. Any unauthorized use or reproduction is strictly prohibited.

We take data protection seriously. Please refer to our Privacy Policy to understand how your information is collected, stored, and used.

ZAM ANK Enterprise LLP reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on our website, and continued use constitutes your acceptance of the same.

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